Orders
Cancel or Refund an Order (Impact)
This documents how to cancel an entire Impact order for any reason, including refunding the order's payment. Quick List Inform the customer Void or refund the payment Cancel the order Details You would probably want to send the customer an email ...
Testing the Online Checkout Process (Impact)
If you ever want to test the Checkout process on your transactional Impact eCommerce site, e.g., if a customer alleges that the checkouts aren't working, here are instructions regarding how to test checkouts on your site. Testing Preparation You will ...
Find a Shopping List (Impact Non-Transactional Catalog)
Non-Transactional or Transactional Catalog These instructions are for an Impact Non-Transactional catalog (Fresh Start). If you have an Impact Transactional catalog (Endless Aisle), then click here. "Orders" versus "Shopping Lists" In a ...
Find an Order (Impact Transactional Catalog)
Transactional or Non-Transactional Catalog These instructions are for an Impact Transactional catalog (Endless Aisle). If you have an Impact Non-Transactional catalog (Fresh Start), then click here. Instructions Log in to your Impact catalog's Admin ...