Orders & Lists
Processing a Shopping List Submitted to Your Store (Impact Non-Transactional)
Non-Transactional or Transactional Catalog These instructions are for an Impact Non-Transactional catalog (Fresh Start). If you have an Impact Transactional catalog (Endless Aisle), then click here. Shopping List Handling Process When a customer ...
Fulfilling an Order at Your Store: What are the steps? (Impact Transactional)
You will probably receive the following types of orders from your online Impact transactional catalog: Valid orders Fraudulent orders Test orders where someone or a bot is experimenting and/or filling in random text in the checkout form Order ...
Cancel or Refund an Order (Impact Transactional)
This documents how to cancel an entire Impact order for any reason, including refunding the order's payment. Quick List Inform the customer Void or refund the payment Cancel the order Details You would probably want to send the customer an email ...
Testing the Online Checkout & Order Handling Processes (Impact Transactional)
If you ever want to test the Checkout process on your transactional Impact eCommerce site, e.g., if you want to become familiar with order handling, or if a customer alleges that the checkouts aren't working, here are instructions regarding how to ...
Find a Shopping List (Impact Non-Transactional)
Non-Transactional or Transactional Catalog These instructions are for an Impact Non-Transactional catalog (Fresh Start). If you have an Impact Transactional catalog (Endless Aisle), then click here. "Orders" versus "Shopping Lists" In a ...
Find an Order (Impact Transactional)
Transactional or Non-Transactional Catalog These instructions are for an Impact Transactional catalog (Endless Aisle or Full Service). If you have an Impact Non-Transactional catalog (Fresh Start), then click here. Instructions Log in to your Impact ...