Hover over the "Orders" dropdown menu and click "Process Orders"

Click the Order ID (number) for the order you wish to view or work on

In the top-left area is "Status". Beside it is a dropdown list where you can update the order's status as appropriate until the order has been completed (e.g. Awaiting Payment, Pending Shipment, etc.).

Suggestion: It is a GOOD idea to update the order status when something changes since the customer can look-up their order status at anytime. It might reduce the number of emails or phone calls you receive asking about the status of an order if the online status never changes.

Option: Beside the list of status options are two buttons. If the first button says [Lock Order] then press it to lock the order (so the customer cannot make any [more] revisions to the order). If this button says [Unlock Order] then the order is already locked -- do not press the button to unlock it.

Do NOT press the second button called [Complete Order] until the order is fully paid and shipped or picked-up (i.e. until it's completely finished).

If you have any test orders, set them to status "Cancel Order" when you are done testing (scroll down in the list of available status options since Cancel is at the bottom of the list).

Note: If you do need to cancel a real order where payment was already received, then refer to the "Canceling an Order" article since it contains more details about refunding the credit card before canceling.