Sometimes users click a link which goes to an old or invalid page address (URL). Here is how Bongo4U handles bad URLs (sometimes known as "404 Not Found" errors).

If the website has a special hidden page at URL "/page-not-found" then the system will display that page whenever a requested URL can't be found. On this special page, you can inform the user that their requested page was not found and provide them with suggested links they can try to popular pages on your website. You can also add a search box on this page so the user can search for what they are looking for. This is a handy page to include in your website.

If a website does not have a "/page-not-found" hidden page defined, then the system will try to find an alternate page to display using the following approach (which is best explained using an example):

Assume the user clicked the URL "https://mycompany.com/departments/kitchen-bath/gallery/" but the page didn't exist. The system would then remove the last part of the URL up to the previous slash ("/") and would then try to display URL "https://mycompany.com/departments/kitchen-bath/". If that URL also didn't exist, then the system would remove the last part of this URL up to the previous slash ("/") and would then try to display URL "https://mycompany.com/departments/". If that URL also didn't exist, the process would keep repeating until the system ends up displaying the home page of the website.

In all cases, the system would also display an error message saying that the requested page was not found (which would be displayed wherever error messages are displayed in your website).