Your connection is not secure (in Firefox)

Your connection is not secure (in Firefox)

Situation: Visits to your Volusion site (Boost catalog) are generating the following error message in your Mozilla Firefox web browser:

Your connection is not secure

The owner of {site_domain_name} has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

{site_domain_name} uses an invalid security certificate. The certificate expired on {date}.

Error code: SEC_ERROR_EXPIRED_CERTIFICATE

SSL security certificates help to keep your site secure. They are required. They also expire and need to be renewed periodically.

If visits to your Volusion site (Boost catalog) are generating this error, then submit a ticket at https://help.emerge2.com/ and we will look into it and renew your SSL if necessary.

Please include the following in your ticket:
  • Your name
  • Your email address
  • Site domain name
  • The actual error message you are receiving (or attach a screenshot of the error)