Not secure: Your connection is not private (in Chrome)

Not secure: Your connection is not private (in Chrome)

Situation: Visits to your Volusion site (Boost catalog) are generating the following error message in your Google Chrome web browser:

Not secure: Your connection is not private

Attackers might be trying to steal your information from {site_domain_name} (for example, passwords, messages, or credit cards).

NET::ERR_CERT_DATE_INVALID

This server could not prove that it is {site_domain_name}; its security certificate expired ___ days ago.

SSL security certificates help to keep your site secure. They are required. They also expire and need to be renewed periodically.

If visits to your Volusion site (Boost catalog) are generating this error, then submit a ticket at https://help.emerge2.com/ and we will look into it and renew your SSL if necessary.

Please include the following in your ticket:
  • Your name
  • Your email address
  • Site domain name
  • The actual error message you are receiving (or attach a screenshot of the error)

    Emerge2 is here to help with website and ecommerce enhancements, marketing, and support services.

    These articles were created by Emerge2 Digital and are part of our Emerge2 Knowledge Base.