Regular staff admin accounts cannot add or remove other staff accounts.
To remove a staff account, login using the Super Admin account, hover over the "Customers" dropdown menu and click "Administrators". This will display a list of admin accounts.
Never remove an account associated with Orgill, BCM, Emerge2 or Cybermax or it might impact the operation of your catalog. These reserved accounts have an email address that contains one of the following domain names: orgill.com, orgillmail.com, emerge2.com, cybermax.com, or that begins with "bcm@".
Under the "Delete" column, enable the checkbox beside the one staff account to be removed, then click the [Save] button. You cannot undo this action. Be sure you indicate the correct user.
Each admin account needs to use a unique email address for login.
To add a staff account, login using the Super Admin account, hover over the "Customers" dropdown menu and click "Administrators". This will display a list of admin accounts.
Click the [Add] button located near the top.
Fill in the fields regarding this staff person. Some of the fields
are optional. Fill in at least the following fields (even if they are
specified as optional):
Click [Save] button
You are NOT done yet.
A new link will appear under the "Access Key" field called "Edit Cust#__ Access Rules". Click this link.
Enable the checkbox beside ONLY the following entries (or a subset of these entries, but not more then these entries):
Click [Save] button
Provide the login information to this staff person and also provide them with a link to this Knowledge Base to help get them started: https://desk.emerge2.com/portal/kb